利用者レビュー :
ホテルの平均マーク
9,1/10
95 評

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メモの詳細 :

地理的位置
9,5 / 10

レセプションの質
8,9 / 10

ホテルの清潔度
9,6 / 10

客室
9,3 / 10

客室の防音
8,8 / 10

朝食
9,0 / 10

サービス
8,9 / 10

総評
9,3 / 10

値ごろ感
8,7 / 10


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Hotel Santa Maria Novella ****

Piazza Santa Maria Novella, 1 50123 Firenze

ホテルの公式ホームページ


  2010-08-20 - 匿名 - France - ホテルの平均マーク :10/10  
  The arrival time on my reservation confirmation was 1 but when we arrived we were told that check in time wasn't until two. this was no problem, but rather than apologising and saying that it was a mistake, we were just told it was wrong - the man at reception wasn't as polite about it as he could have been.  
 

  2010-07-26 - Devin Kimble - Singapore - ホテルの平均マーク :8/10  
  Hsmn was a very pleasant surprise in terms of price and quality.  
 

  2010-07-11 - Jonathan Tudge - United States - ホテルの平均マーク :10/10  
  This has to be one of the best hotels i've ever stayed in (i travel quite often, and am a little over 60), particularly for the very reasonable price. the room was wonderful, with a very large bathroom that included a bath, regular shower, and a "rain" shower.  
 

  2010-07-02 - Bernard Katzmann - United States - ホテルの平均マーク :10/10  
  Hotel santa maria novella was the highlight hotel of our trip to italy. after staying in 7 hotels, santa maria novella truly stood out and i have already recommended it to 2 people!  
 

  2010-06-27 - 匿名 - New Caledonia - ホテルの平均マーク :9/10  
  Un bémol : le prix du parking (30 euros la journée)qui fait grimper le prix de la chambre !!!! (et des problèmes récurents de connection internet)  
 

  2010-06-09 - 匿名 - France - ホテルの平均マーク :9/10  
  Bel hotel,cosy et trés british. petit bemol : le petit dejeuner (traditionnel) n'est pas assez renouvellé sur plusieurs jours  
 

  2010-04-13 - 匿名 - France - ホテルの平均マーク :9/10  
  Tres bon sejour et accueil, seul le prix du garage, 30 euros par nuit est un peu trop excessif à mon avis.  
 

  2010-03-30 - Elisa Chiu - Hong Kong - ホテルの平均マーク :8/10  
  Staff was very friendly and helpful in making reservations etc. room was very big with very nice furniture (i was deeply impressed by the quality and details). the only inconvenience is that there are 2 buildings (connected) and if you don't stay in the main building then you have to change elevators each time when you go out and come back - i often got lost as there is a short walk in between the elevators. i stayed at the room right next to the lift and could hear the elevator arriving which is a bit annoying but other than that - great place to stay in florence. location is very ideal as well within walking distance to everything especially the train station and sita bus terminal.  
 

  2010-01-08 - D Andrea Andrew - United States - ホテルの平均マーク :10/10  
  This was a spectacular hotel. the front desk service was 5 star even though this hotel is rated with 4 stars. our breakfast both mornings was delicious and was in a very elegant breakfast room. our bedroom was fairytale-like. the only complaint we had was with the shower. the shower curtain gave you no space in the shower with which to bathe.  
 

  2009-12-23 - 匿名 - Italy - ホテルの平均マーク :10/10  
  La finestra del bagno andrebbe isolata meglio (entravano spifferi di aria fredda). ottima l'accoglienza alla reception!  
 

  2009-11-03 - Karine Chanot - France - ホテルの平均マーク :10/10  
  Munir de tapis plus grand ou de moquettes complètes dans les chambres seraient l'idéal pour l'isolation phonique, nous avons eu au court de notre séjour, durant trois jours, une personne située au dessus de notre suite qui mettait des talons jusqu'à très tard dans la nuit et au petit matin et marchait de long en large, nous étions capable de la suivre à l'oreille partout dans la pièce, nous avons été proche de nous fâcher et d'aller la trouver. néanmoins cet hôtel est magnifique, un personnel super agréable, des chambres d'une propreté parfaite. globalement nous avons été enchantés.  
 

  2009-09-22 - 匿名 - United States - ホテルの平均マーク :10/10  
  This was a wonderful hotel in an excellent location. it was the best of all the hotels we stayed in in italy. the staff was extremely informative and accommodating. i would enthusiastically recommend it to anyone.  
 

  2009-09-09 - Maggie Jacobs - United States - ホテルの平均マーク :10/10  
  The santa maria novella hotel is in an excellent location; it is walking distance to the train/bus station for taking day trips and all the sites and fabulous shopping are close by. in addition, it is located in a pedestrian only piazza so it was a quiet location but in the heart of the city. i would definitely stay there again.  
 

  2009-07-02 - Thierry George - Switzerland - ホテルの平均マーク :9/10  
  Merci pour le surclassement offert  
 

  2009-06-01 - 匿名 - United States - ホテルの平均マーク :10/10  
  Wonderful place, exceptionally helpful staff. i loved this hotel and will stay there again.  
 

  2009-06-01 - Alain Michel - France - ホテルの平均マーク :10/10  
  Nous avons passé un séjour très agréable , l'hotel est parfait avec vue de notre chanmbre sur la cathédrale santa maria novella. ( un must!) bien situé près de tout les centres d'intéret de florence le personnel très disponible et serviable.  
 

  2009-05-25 - Millard Lowe - Australia - ホテルの平均マーク :10/10  
  The hotel exceeded our expectations and at the pirce we obtained was very good value for money.. gven the discount was around 60%from the maximum allowable rate.  
 

  2009-05-25 - 匿名 - France - ホテルの平均マーク :10/10  
  Trés bien placé, trés bonne isolation sonre  
 

  2009-05-09 - Jean-rené Lechat - France - ホテルの平均マーク :10/10  
  Les 5 nuits passées à l'hôtel santa maria novella ont été un véritable enchantement;le rez de chaussée est digne d'un musée;la chambre n° 404,était spacieuse,avec une vue magnifique sur la basilique, et je souhaiterais que vous fassiez part de mes éloges au personnel de cet hôtel dans lequel j'espère revenir un jour.  
 

  2009-04-23 - 匿名 - France - ホテルの平均マーク :10/10  
  Situation idéale, tout l' intérieur de l' hotel magnifiquement décoré et plein de charme dans le style florentin, personnel accueillant et très pro, petit déjeuner copieux et varié, chambre spacieure et superbe, salle de bain tout en marbre tres confortable, vue imprenable sur la place santa maria novella. hotel vraiment exceptionnel! séjour fantastique!  
 

  2009-01-07 - Francis Loustaunau - France - ホテルの平均マーク :8/10  
  L'hotel n'est pas identifiable (pas de nom) des rues adjacentes ou de la place.(peut être dû aux travaux sur celle ci ?) hotel de charme bien situé dans le centre historique un plaisir  
 

  2008-11-05 - David Ryan - Ireland - ホテルの平均マーク :10/10  
  We had a lovely stay at the santa maria novella- and would definetly stay again if we are ever in florence. the staff were very friendly and helpful. we were upgraded to a suite on the 6th floor which was lovely and spacious and really made our holiday  
 

  2008-10-30 - 匿名 - Monaco - ホテルの平均マーク :9/10  
  Decisamente un hotel molto piacevole, le camere son molto piacevoli e confortevoli, buona qualità & standing per la struttura e lo staff/welcoming. good value for money si, ritornero' e consigliero questo hotel ad amici.  
 

  2008-09-26 - 匿名 - Spain - ホテルの平均マーク :8/10  
  Problemas de parking  
 

  2008-07-10 - Roseanne Cantor - United States - ホテルの平均マーク :10/10  
  The restaurant suggestions were excellant!  
 

  2008-07-07 - Barbara Fuller - United States - ホテルの平均マーク :10/10  
  Missed having a minibar or simple fridge to store bottled water or wine. would also appreciate an iron and ironing board - these are standard accessories in the states for good reason. otherwise - this was our nicest accomodation throughout our 2.5 week, 7 hotels trip. would stay there again definitely.  
 

  2008-06-27 - 匿名 - Canada - ホテルの平均マーク :9/10  
  Perfect location. in the middle of all activities. verry good hotel to recommend.  
 

  2008-05-26 - 匿名 - Switzerland - ホテルの平均マーク :9/10  
  Clean and modern room. size of room was well above average for a european hotel room. staff was generally friendly and helpful. location was good - close to train station and other sites.  
 

  2008-03-31 - 匿名 - Switzerland - ホテルの平均マーク :10/10  
  Nous avons été enchantés de ce séjour, à tous égards, et tenons à souligner l'exceptionnelle amabilité et efficacité du personnel.  
 

  2008-01-24 - Elena Bolet Garcia - Spain - ホテルの平均マーク :8/10  
  Nos dieron una habitacion donde justo en nuestra ventana hacian obras. 2 dias llamamos a recepción para que parasen de taladrar, ya que era imposible estar en la habitacion  
 

  2008-01-02 - Andrew Savant - United States - ホテルの平均マーク :9/10  
  The hotel was beautiful. the staff was excellent. the only problem was the noise from the street below. it was difficult to sleep.  
 

  2007-11-13 - Russell Roden - United States - ホテルの平均マーク :10/10  
  Wonderful hotel with beautiful rooms. staff was friendly and helpful. could not have had a better stay in florence.  
 

  2007-09-02 - Nancy Young - United States - ホテルの平均マーク :10/10  
  The hotel is lovely and although within walking distance of all sites was completely quiet. the staff was most gracious and very helpful in arranging tours for us and recommending restaurants and shopping. we were very pleased  
 

  2007-07-07 - Douglas Inglis - United Kingdom - ホテルの平均マーク :10/10  
  The hotel could not have done more to make our short stay in florence more memorable. the staff were helpful and above all exceptionally courteous. thank you and i look forward to using your web site again. regards  
 

  2007-03-16 - Karen Hall - United Kingdom - ホテルの平均マーク :8/10  
  Staff very friendly and helpful  
 

  2007-01-05 - Patrick Tringali - France - ホテルの平均マーク :9/10  
  Le service chambre peut mieux faire  
 

  2007-01-04 - 匿名 - France - ホテルの平均マーク :10/10  
  Séjour délicieux et raffiné dans cet hotel élégant. beaucoup apprécié l'amabilité non feinte du personnel.